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Return Policy for Online Access Codes
Registered Codes
Registered access codes may be returned within 14 calendar days of the registration date as long
as no more than 10% of the coursework has been completed. Under no circumstance will a refund
be issued if more than 10% of the coursework has been completed. Coursework pertains to all
lesson quizzes, exams, and written assignments.
Unregistered Access Codes
The access code may be returned for a refund within 120 days of purchase if it has not been registered. To request a refund, please forward your order confirmation email to orders@connect4education.com and include a refund request in the message. After we verify the code has not been registered, we will issue a refund and send an email confirmation. Please allow 2-5 business days for the refund to post to your account.
Previously Purchased or Retaking a Course
If you have previously purchased an access code and are retaking the same course, you will not need to purchase that same code again. For more information on retaking a course, please contact our Support team.