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Store Policy

Store Policy

2017-06-01

Returns for Online Access Codes

Registered access codes may be returned within 7 days of the registration date as long as no coursework has been completed. Under no circumstance will a refund be issued if any work in the course has been done.

The access code may be returned for a refund within 120 days of purchase if it has not been registered. To request a refund, please forward your order confirmation email to orders@connect4education.com and include a refund request in the message.  After we verify the code has not been registered, we will issue a refund and send an email confirmation. Please allow 2-5 business days for the refund to post to your account.

Minimum Software/Hardware Requirements

Hardware

PC USers Mac Users
CPU 2GHz or better G4,G5,Intel or better
Monitor Thousands of colors
To optimize viewing of this site we recommend 1400×900 screen resolution or higher		 Thousands of colors
To optimize viewing of this site we recommend 1400×900 screen resolution or higher
Memory 2GB RAM or more 2GB RAM or more
Sound Built-in or equivalent sound card Built-in or equivalent sound card
OS Windows 7 or better MAC OS 10.8 or better
Connectivity Broadband(high-speed) Internet connection with a consistent minimum speed of 1.5 Mbps Broadband(high-speed) Internet connection with a consistent minimum speed of 1.5 Mbps

Software

Please select a course for more information about software requirements

Music Courses

OnMusic Appreciation
PC Users Mac Users
Flash Player Flash Player
Mozilla Firefox or Google Chrome Mozilla Firefox, Safari or Google Chrome
Real Player (optional) Real Player (optional)

Please note: Using the DVD with Real Player is optional. It is not required for you to complete the course. You will be able to play the audio through your internet connection. By default, your course setting should be set to “stream” which will allow you to play the audio without the DVD. We highly recommend that you only use the DVD with Real Player if you have a slow internet connection.

OnMusic Fundamentals
PC Users Mac Users
Flash Player Flash Player
Mozilla Firefox or Google Chrome Mozilla Firefox, Safari or Google Chrome
OnMusic History Survey
PC Users Mac Users
Flash Player Flash Player
Mozilla Firefox or Google Chrome Mozilla Firefox or Safari
OnMusic Jazz, Second Edition
PC Users Mac Users
Spotify Spotify
Flash Player Flash Player
Mozilla Firefox or Google Chrome Mozilla Firefox or Safari
OnMusic Rock, Second Edition
PC Users Mac Users
Spotify Spotify
Mozilla Firefox or Google Chrome Mozilla Firefox or Safari
OnAmerican Popular Music
PC Users Mac Users
Spotify Spotify
Mozilla Firefox or Google Chrome Mozilla Firefox or Safari
OnMusic of the World
PC Users Mac Users
Flash Player Flash Player
Mozilla Firefox or Google Chrome Mozilla Firefox or Safari
OnMusic Conducting: Connect to the Sound
PC Users Mac Users
Mozilla Firefox or Google Chrome Mozilla Firefox or Safari
OnMusic Education for Music Majors
PC Users Mac Users
Flash Player Flash Player
Mozilla Firefox or Google Chrome Mozilla Firefox or Safari
OnMusic Education for Non-Music Majors
PC Users Mac Users
Flash Player Flash Player
Mozilla Firefox or Google Chrome Mozilla Firefox or Safari
OnMusic Education: An Introduction
PC Users Mac Users
Flash Player Flash Player
Mozilla Firefox or Google Chrome Mozilla Firefox or Safari
OnMusic for Special Learners
PC Users Mac Users
Flash Player Flash Player
Mozilla Firefox or Google Chrome Mozilla Firefox or Safari

General Education Courses

Nutrition and Well-Being
PC Users Mac Users
Adobe Reader Adobe Reader
Mozilla Firefox or Google Chrome Mozilla Firefox or Safari
Dimensions of Public Speaking
PC Users Mac Users
Mozilla Firefox or Google Chrome Mozilla Firefox or Safari
Writing For Success In College and Beyond
PC Users Mac Users
Mozilla Firefox or Google Chrome Mozilla Firefox or Safari
Psychology
PC Users Mac Users
Mozilla Firefox or Google Chrome Mozilla Firefox or Safari

Other

Contact Us

For all order inquiries, please contact orders@connect4education.com or call (703) 880-1180 x111 Monday through Friday 9AM-5PM (Eastern Time)